How to Evaluate Injury Triage Vendors: 12 Questions That Expose Scripted vs. Physician-Led Models
TL;DR Why Do Most Employers Evaluate Injury Triage Vendors the Wrong Way? When employers compare injury triage vendors, they typically focus on features such as call centre hours, response times, and reporting dashboards. That is what we have observed at WorkPartners USA since 2007. Two vendors can offer near-identical dashboards and respond within seconds. One […]